We know that planning a home project can come with lots of questions — and we’re here to help. Below, you’ll find answers to some of the most common queries about our services, process, and what to expect when working with us.
If you don’t see your question here, feel free to get in touch — we’re always happy to chat and provide more details.
How far do you travel?
We’re based in West Lothian and primarily serve the surrounding areas. However, we’re happy to consider travelling further for larger projects. Feel free to email us with your location and project details to check availability.
Do you offer payment plans?
We operate with a clear staged payment structure:
• 50% deposit at the time of ordering
• 40% due before installation
• 10% final payment upon completion of the project
How soon can work begin, and how long will it take?
Each project is unique, so after the planning and design phase, we’ll be able to provide a more accurate start date and estimated timeline. we take great care to ensure every job is completed to the highest standard—quality over rushed results.
Will there be a lot of mess?
We ask that the room is cleared prior to installation to allow us to work efficiently. Our team always aims to minimise disruption and will clean up thoroughly once the work is completed.
Do you offer ‘Supply Only’ services?
Yes. If you have your own trusted joiner or installation team, we’re happy to supply the materials for your project.
Do you provide other joinery services?
Absolutely. Our showroom is just one part of our wider joinery business. With over 20 years of experience, we offers a range of services including garage conversions, under-stair storage, flooring, and more.
Do I need to book an appointment to visit?
Our showroom is closed to the public on Mondays and Tuesdays, but we do offer private appointments on these days—just email us to arrange a time. No appointment is needed Wednesday through Saturday; feel free to pop in!